Regardless of what industry you work in, commercial security should be a priority for any business. By taking appropriate measures to protect your staff, customers, and equipment, you can provide peace of mind and create a secure future for your business. Even small business owners can easily implement the steps below.
Every store, no matter the size, is vulnerable to shoplifting, which costs retailers a combined $50 billion every year. While your staff may not be able to prevent every theft without trained private security professionals or staff security training, keeping an eye out for suspicious behavior can help you stop shoplifters before they make it out the door with your merchandise. Below are a few behaviors you and your staff should watch out for.
Worried About Shoplifting? What to Be Suspicious Of
1. Frequent Visits
Most stores have regular customers, but someone who frequently visits without buying anything may be hurting your bottom line. Trained corporate security experts recommend watching out for people who come into the store and wander around on a regular basis.
2. Known Shoplifters Come Back
It may seem counterintuitive, but shoplifters frequently revisit the same stores over and over, even if they’ve been caught there before. After catching a thief, officially bar them from re-entering the store and make sure your staff knows they aren’t allowed on the premises.
3. Big Bags & Oversized Clothes
Shoplifters usually come prepared, with large backpacks, oversized purses, or baggy clothes for hiding stolen goods. Some might even wear winter coats in the middle of summer, which should always raise alarm bells.
4. Watching the Staff
Most shoppers are focused on the products on your shelves, not watching what your employees are doing. Shoplifters, on the other hand, will only pretend to browse, while giving your staff most of their attention. In some cases, simply noticing strange behavior and staying close to the individual will be enough to deter theft.
If you like the ideas we’ve discussed today, give us a call and we can help you take the appropriate measures to protect your staff, equipment, and customers, providing you with peace of mind.